Banking
Welcome to Bitguruz Casino’s banking guide — designed to give you a clear, confident picture of how deposits and withdrawals work. We prioritize transparency and strong protections for your funds and personal data, and we make common banking tasks fast and easy on both desktop and mobile devices.
All the payment methods you need — cards, bank options, and crypto
Bitguruz accepts a broad mix of payment methods to suit different preferences and regions. You can use major cards like Visa and MasterCard, bank transfers where supported, and a wide selection of cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, and Tron. Availability depends on your country and local regulations, so the exact options you see when you sign up will match what’s permitted in your region and by your chosen currency (USD, EUR, GBP, CAD, and several crypto currencies).
If you prefer alternative wallets such as PayPal, availability may vary by market; check your cashier for the options shown for your account. For help choosing the best method for your needs, contact live chat or email support@bitguruz.com.
Processing times, limits, and fees — clear expectations up front
Deposit times and withdrawal timeframes
- Card deposits: typically instant for deposits; card withdrawals may take 1–5 business days depending on your bank and verification status.
- Bank transfers: deposits and withdrawals can take 2–7 business days, depending on your bank.
- Cryptocurrencies: deposits are usually confirmed within minutes to an hour after blockchain confirmations; crypto withdrawals are often processed within minutes to a few hours, subject to network congestion and required confirmations.
- E-wallets or wallet-like services: often processed within 24–72 hours for withdrawals.
Minimums, maximums, and verification
- Minimum deposit amounts commonly start between $10 and $30, depending on the method and currency.
- Maximum single-transaction and daily limits vary by payment method, your account verification level, and chosen currency. Higher limits are typically available after identity verification.
Fees and charges
- Most deposits at Bitguruz are free from the casino side. Your bank or payment provider may charge fees, and crypto transactions may incur network fees. Any applicable fees will be shown at the time of transaction.
Exact times, limits, and fees depend on your account details and the payment method; check the cashier for precise numbers before you confirm a transaction.
Strong security without the technobabble
Bitguruz protects payments and personal data using industry-standard safeguards. That includes TLS/SSL encryption to protect data in transit, secure servers, and firewall protection to keep unauthorized access out. Bitguruz also partners with established software providers such as Evolution Gaming and Pragmatic Play, which use certified random number generation and regular third-party checks.
In plain terms: your card or crypto details are encrypted, your transactions are monitored for suspicious activity, and support staff can guide you through any verification steps. If you want more reassurance, contact support via live chat or email at support@bitguruz.com.
Banking made easy — fast steps and mobile-ready
Depositing and withdrawing at Bitguruz is designed to be intuitive on both desktop and mobile. The cashier adapts to your device, and most common tasks take only a few taps or clicks.
Example deposit flow (quick overview):
- Open the cashier and pick your method.
- Enter the amount and any required payment details.
- Confirm the deposit — funds typically appear immediately for cards and crypto.
Withdrawals follow a similar path: visit the cashier, choose withdrawal, confirm the amount and preferred method, and follow any verification prompts. If you’re using crypto, paste your wallet address carefully and double-check it before confirming.
Build confidence with transparent support and responsible gaming
Bitguruz aims to be clear about how your money is handled. Support is available through live chat and email, and the team responds to transaction queries and verification requests to keep processing smooth. The casino promotes responsible play and provides tools to set deposit limits, session reminders, and self-exclusion on request. If you need help, customer service will guide you through limits, verification, or a dispute.
For bonus details that may affect banking choices, see our promotions page.
Your Banking Questions, Answered
Got questions about managing your funds? Here are quick, direct answers to the most common banking queries at Bitguruz Casino. For more detailed assistance, our live chat and email support are always available.
What payment methods does Bitguruz accept?
Bitguruz accepts Visa, MasterCard, bank transfers where available, and major cryptocurrencies such as Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, and Tron. Exact options depend on your country and chosen currency.
Are deposits free?
Most deposits are free from Bitguruz. Your bank or payment processor might apply a fee. Any fees will appear before you confirm the transaction.
How quickly do crypto deposits arrive?
Crypto deposits usually appear within minutes to an hour after the required number of blockchain confirmations, though network congestion can affect timing.
Do I need to verify my identity to withdraw?
Yes. For security and regulatory reasons, you will usually need to complete a verification check before your first withdrawal. This helps protect your account and speed up future transactions.
Can I hold multiple currencies in my account?
Bitguruz supports several currencies, including USD, EUR, GBP, CAD, and major cryptocurrencies. The cashier will show available currency options for your region.
Is my payment information stored?
Sensitive payment data is handled securely and encrypted. Bitguruz does not display full card or private key information in your account dashboard.
Seamless Transactions: Your How-To Guide
Ready to make a deposit or withdrawal? Follow these straightforward, step-by-step guides for common banking tasks at Bitguruz. If you encounter any issues, our support team is here to help.
- Log in and open the cashier.Access your Bitguruz Casino account and navigate to the cashier section.
- Select "Deposit" and choose Visa or MasterCard.From the deposit options, select your preferred card type (Visa or MasterCard).
- Enter the amount and your card details, then confirm.Input the desired deposit amount and provide your card information as prompted, then confirm the transaction.
- Complete any bank or 3D Secure prompts your issuer requires.Follow any additional security verification steps required by your bank or card issuer, such as 3D Secure.
- Funds should appear instantly; if not, check the cashier or contact live chat.Your deposit should be processed instantly. If funds do not appear, check your transaction history or contact live chat support.
- Verify your account if you haven’t already (ID and proof of address may be required).Ensure your account is fully verified by completing any required identity and address checks for security and regulatory compliance.
- Open the cashier and choose "Withdraw."Navigate to the cashier section in your account and select the withdrawal option.
- Select your preferred crypto (e.g., Bitcoin).Choose the cryptocurrency you wish to withdraw (e.g., Bitcoin, Ethereum, Litecoin).
- Paste your wallet address carefully and enter the withdrawal amount.Accurately paste your cryptocurrency wallet address into the designated field and specify the amount you wish to withdraw.
- Review fees and confirmations, then confirm. Wait for blockchain confirmations; you’ll receive a notification when the transfer completes.Review any applicable network fees and confirm the transaction. The withdrawal will be processed after blockchain confirmations, and you will be notified upon completion.
- Check the cashier to see available currencies and methods for your account.Log in and visit the cashier to view the currencies and payment methods currently available for your region and account.
- If you need a different base currency, contact support via live chat to request assistance.For changes to your primary account currency, reach out to our live chat support team for guidance.
- Follow any required verification or documentation steps recommended by support.Be prepared to provide any necessary verification documents or follow additional steps as advised by our support staff to complete the change.
- Check the transaction history in your account for status details.First, review your transaction history within your Bitguruz account to see the current status of your deposit or withdrawal.
- Confirm with your payment provider whether a hold or extra verification is in place.Contact your bank, card issuer, or crypto wallet provider to inquire if there are any holds or additional verification requirements on their end.
- Contact Bitguruz live chat with your transaction ID and any screenshots; support will investigate and update you.If the issue persists, contact Bitguruz live chat support, providing your transaction ID and any relevant screenshots for a swift investigation and update.
- Go to your account or responsible gaming section.Navigate to your personal account settings or the dedicated responsible gaming section within Bitguruz Casino.
- Select deposit limits, session reminders, or self-exclusion options.Choose from available responsible gaming tools such as setting deposit limits, activating session reminders, or initiating self-exclusion.
- Choose the limit period and amount, then confirm. Support can assist if you need help.Specify the desired limit period (e.g., daily, weekly, monthly) and the corresponding amount, then confirm your settings. Contact support if you require assistance.
Ready when you are
Banking at Bitguruz is built around security, clear information, and a wide choice of trusted payment methods. Whether you prefer cards, bank transfers, or crypto, the cashier is designed to make transactions fast and transparent. If you have a question or need help with a deposit or withdrawal, reach out to live chat or email support@bitguruz.com — support is ready to assist so you can manage your funds with confidence and keep the focus on enjoying your favorite games.